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Work From Home - Customer Service - Arise Virtual Solutions

Job Reference: RemoteEmp05

Employer/Agency Name: Arise UK

Location: UK and Ireland only

Job Sector: Admin, Secretarial and Languages; Franchise and Home Business; Hospitality, Leisure and Travel; Marketing and Sales; Logistics and Transportation; IT and Telecoms; Customer Service; Energy And Environmental

Salary/Package: On application

Duration: Permanent

Date Posted: 15/12/2015

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Your Home - Your Business - Our Clients - Your Choice.

Work at home specialists Arise Virtual Solutions is rapidly expanding in the UK thanks to a huge expansion in its service to leading brands such as BT, Sky, NPOWER and Square Trade. Throughout 2016 we have certification courses for Square Trade, Sky and Npower.

Servicing NPOWER, or other companies, from the comfort of your own home, you will be responsible for answering customer queries and general inbound customer service calls. This could range from updating a meter reading, taking a payment or setting up a payment plan. Some calls may be a little more complex, but your certification course will ensure you are comfortable and capable of handling the full range of enquiries. You will also need to ensure all procedures are carried out wit in the regulatory requirements, whilst ensuring that NPOWER customer's interests are at the forefront of the service you provide.

We are looking for agents who either have previous call centre experience or delivered customer service in a face to face context. You will need excellent communication and problem solving skills, be empathetic and remain calm under pressure. Working from home you need to be self-motivated, honest and reliable.

Remuneration is between £7.00 and £10.00 per hour, depending on experience and clients serviced..

If you would like to know how you can service from the comfort of your own home, choose your clients and choose your hours*, all whilst working for your own company, then why not join one of our live and free information sessions, dates and times on our website, and apply now.

In addition, please see the Steps below:

Step 1: Click the 'Apply' button and answer the following questions. You must be able to answer 'Yes' to all of these questions. Once you have answered these simple questions you will be directed to our website.

- Are you aware that this is a self-employed opportunity?
- Do you have a PC, landline & broadband connectivity?
- Are you able to work from home, 100% of the time in an uninterrupted environment?
- Do you have the right to work in the UK?
- You are aware that if you have any history of un-settled debt with any of our clients you may not be able to service that client?
- Are you a resident of the UK or Ireland with high calibre English language skills?

Step 2: Alternatively, go to the Arise website When you have all the information you need, go to the 'Join the Arise Network' area to proceed with your application.

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